Shipping

What is the estimated delivery time?

The minimum time for delivery of the product would be 7 to 10 working days. It may differ from one item to another and on the address it is shipped to. The delivery timeline may delay in case of Public/National Holidays, Strike and other unpredicted severe situations in the city.

The estimated delivery time can be known by calling our customer care representative on our toll free no. 1800 258 8888.

How will the delivery be done?

We process all deliveries through reputed couriers. If there is no courier service available in your area, we will ship your non-electronics items via Government Registered Speed-post. If your order contains an electronics we will get in touch with you and try to work out a convenient alternate
delivery location that is serviced by our courier partners.

How to Track the order?

To track the status of your order, please follow these simple steps:

1. Order Confirmation: If you haven't already, you should have received an order confirmation email from us. This email contains your order details, including an order number.

2. Fulfillment Update: Once your order has been fulfilled and shipped, we will send you an email notification with tracking information. This email will provide you with a link to track the delivery of your package.

3. Tracking Link: Simply click on the provided tracking link, and it will direct you to the carrier's website where you can view the real-time status of your shipment.

In case you have any further questions or need assistance, please feel free to reply to this email or contact our customer support team. We're here to help!

What to do in case of Duplicate transaction for the product purchased?

If the Customer is found to have paid twice for one product then the customer will get refunded for the duplicate transaction, which may take upto 7-10 business days for the respective banks to process the refund.

What about warranty and hidden costs (sales tax, octroi etc.)

There are no extra taxes, hidden costs or additional shipping charges. The price mentioned on the website is the final price. What you see is what you pay. Our prices are all inclusive. All taxes are included with the list prices.

How can I get my order delivered faster?
Sorry, currently we do not have any service available to expedite the order delivery. In future, if we are offering such service and your area pin-code is serviceable, you will receive a communication from our end.

The digital products will be accessible through the designated platforms as indicated in the product description.

How much are the delivery charges?

ArtOfLiving.Store provides free delivery on all items if your total order amount is Rs. 1000/- or more. Otherwise Rs. 100/- is charged as delivery charges.